1. Introduction
Welcome to AtlasAI ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI character chat platform.
2. Information We Collect
2.1 Personal Information
- Name and email address (when you create an account)
- Profile information (optional)
- Payment information (processed securely through Razorpay)
- Login credentials and authentication data
2.2 Usage Information
- Chat conversations and interactions with AI characters
- Device information (browser type, operating system, IP address)
- Usage patterns and preferences
- Cookies and similar tracking technologies
3. How We Use Your Information
- To provide, maintain, and improve our AI chat services
- To process your payments and manage subscriptions
- To personalize your experience and provide tailored content
- To send you important updates, notifications, and promotional content (with your consent)
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations and protect our legal rights
- To train and improve our AI models (anonymized data only)
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors (Razorpay), cloud hosting providers, and analytics services
- AI Model Providers: Third-party AI services for chat functionality (data may be processed outside India)
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In case of merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing and authentication
- Regular security audits and updates
- Access controls and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Opt-out: Unsubscribe from marketing communications
- Withdraw Consent: Revoke consent for data processing
To exercise these rights, please contact us at privacy@atlasglim.com
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services. Chat history is retained for service improvement unless you request deletion. After account deletion, we may retain some data for legal compliance and fraud prevention purposes.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content. You can control cookies through your browser settings, but some features may not function properly without them.
9. Children's Privacy
Our services are not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have collected information from a minor, please contact us immediately.
10. International Data Transfers
Your data may be transferred to and processed in countries outside India. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: